|WHO WE ARE
YOUR COMPANY IS WHO WE ARE
IT IS YOU WHO MADE US WHAT WE ARE
MedCom has offices focused on service in South Carolina and Georgia. Customers are paramount and we care for the communities in which we serve. We are appreciative of our nationwide accounts, although we find it best to concentrate on the Southeast where time zone, accent, local and road systems are familiar to our employees and personnel.
A GREAT SUPPORT STAFF
Robbie Parnell is MedCom's Chief Technical Officer and has been with the company since its conception in 1988. He has served as Vice President and holds an executive position with TUNe (Telescan Users Network). He designs, installs and maintains eight systems for MedCom in South Carolina and Georgia. Mr. Parnell has many years experience working with phone companies and linking systems together, so much so that he is retained at times by answering service equipment manufacturers to install or trouble shoot problems that present linkage issues beyond the realm of the manufacturer's installation expertise. It is good having an individual such as Mr. Parnell who is not only a great technician but understands the answering service industry and keeps MedCom up-to-date with necessary upgrades & changes in our industry.
As with most businesses, employees are priceless. MedCom uses every opportunity to discover new talent and improve our service. All MedCom administrators have 10 years or more experience in answering service. Each started as an entry level operator and worked their way up. We are proud of our entire staff and feel your company is in very good hands when you leave your phone lines with us.
MedCom owns each location and the building which houses the service. We finance our upgrades and expansions "in-house". We do not outsource billing, collections or sales. We maintain a strict budget, help our employees, and competitively price a 100% -- 24/7/365 -- answering service.
We don't profess to be perfect and we aren't the least expensive service you can find. We promise if you communicate with us, keep us informed and work with us regularly on changes within your office. . .
MEDCOM IS THE ANSWERING SERVICE THAT WILL
MAKE YOUR COMPANY GROW AND
BECOME MORE PROFITABLE.